No Hassle Returns

ASAS SPARES RETURNS & REFUNDS

We obviously want you to be totally happy with your ASASMY purchase, which includes a hassle free returns procedure should you need to send an item back to us.

If a part is faulty or defective then we're really sorry. Return it to us within 14 days of delivery in the condition you received it and we'll arrange a refund or for a replacement part to be sent to you. For UK customers we provide a pre-paid postage label for you to return the item. Overseas customers will need to pay the cost of returning the item and we will reimburse you to the value of the original outgoing P&P.

If you've simply had a change of heart or if the item doesn't fit, you can return it within 14 days of delivery for a refund. The item must be in re-saleable condition and its original packaging or we won't be able to refund you.

To return an item you'll need a Returns Number.

What next?We'll email you your Returns Number and a pre-paid postage label for you to print out. If you don't have a printer, please write your Returns Number on the original delivery note and include with the item. Please don't write on the packaging.

Pop your item in a jiffy bag or other appropriate packaging and post it back to us within 14 days of getting your Returns Number to:

AS Automation Services

UNIT 01-25 CITY PLAZA

NO.21 JALAN TEBRAU,

80300, JOHOR BARU,

MALAYSIA

Please ensure you get proof of postage in case your item gets lost in the post.

If your item is particularly heavy or fragile, please contact us for advice on returning.

We'll check your return and, if everything's OK, refund what you've paid for it within 5 working days.

Our full Terms & Conditions are here .

If you've changed your mind about a product and we've not yet despatched it, Please Contact us